Privacy Statement

OCT Business Solutions is committed to providing you with the highest levels of customer service.

OCT Business Solutions

OCT Business Solutions provides a range of services and products to assist business either directly or through our business partners.

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Collection of your personal information from you and other sources

OCT Business Solutions only collects such information as it is necessary to conduct business with you.

OCT Business Solutions and its service providers will only use personal or business information you have supplied in order to:

By completing your OCT Business Solutions Service Agreement form you consent to our use and disclosure of your personal and business information as outlined in this privacy statement.

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How we use your information

OCT Business Solutions uses the information you supply in many ways necessary for us to do business together: product or service promotion, order fulfilment, customer support and for secure access to OCT websites.

Product or Service Promotion

OCT Business Solutions needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers. (you may, however, notify us at any time that you do not want to receive any marketing communications from OCT Business Solutions)

Order Fulfilment

When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as credit-card number and expiration date if you are using this payment method). OCT Business Solutions uses this information to fulfil your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.

Customer Support

During our interactions with our clients it may be necessary to store, retrieve and access clients information to assist with current and future customer support requirements.

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Legislative compliance

OCT Business Solutions informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. OCT Business Solusiotns will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If OCT Business Solutions contracts with external service providers to provide service support, OCT Business Solutions will require them to conform to this privacy policy.

The OCT Business Solutions Privacy Statement has been developed in accordance with relevant local and international privacy legislation.

To demonstrate that our privacy policy accords with this privacy legislation, we are committed to a voluntary self-assessment procedure and, subject to supervision and inspection by appropriate government agencies.

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Correction of problems

If you have any questions or you believe that OCT Business Solutions has not adhered to this Privacy Statement, please contact the Privacy Officer at our OCT Business Solutions office. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action. In the event that you need to update or correct your personal or business information, you can do so by calling, faxing or mailing changes to your personal information to OCT Business Solutions office.

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Changes to this Privacy Statement

Any changes to this Privacy Statement that may be made from time to time will be available on the OCT Business Solutions website. You can also obtain a copy of the current Privacy Statement by either emailing or writing to the privacy officer at our OCT Business Solutions office.

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Contacting OCT Business Solutions

Post: Privacy Officer, OCT Business Solutions, P.O. Box 1067, Niddrie VIC 3042.


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